Frequently Asked Questions

Do I have to make a reservation?

We limit the number of guests in the Cat Cottage at a time and manage this through a reservation system. Reservations are recommended to guarantee your space in the Cat Cottage at your desired time, particularly on weekends between 2-4pm, as this is our peak time. Lately we can accommodate walk-ins anytime on weekdays and during most of the weekends with a short wait time possible. You can make a reservation online here. Please select the Cat Cottage visit for regular hours. 

Why do I have to pay to play with cats?

In a purr-fect world, we wouldn't have to pay for rent, taxes, food, supplies, and a caring staff. That's why we depend on our guests to see the value in our mission of adopting cats in a comfortable, stress-free enviroment and support our small business. 

How much does it cost?

Passes to play are $10 for adults, $9 for students (with a valid school ID) and $7 for children between 5 and 17 years of age. On weekends the cover is for an hour. On weekdays there is no time limit. On weekdays we also offer limited cover of 15 minutes ($3) or 30 minutes ($5). We frequently offer promotion codes for discounts. Use STUDYorWORK promo code for $2 off cover when you come to study or work. Valid Tuesday-Friday. Use GAMENIGHT promo code for 1/2 of cover on Wednesdays when booking for 2 or more guests. Beverages and snacks are available for purchase. Children under 5 years old are not permitted in the Cat Cottage with certain exceptions that must be approved by Management.

What is your menu?

Our full-service café with espresso and more food options will be open by January 2018. Follow us on social or sign up for our newsletter for details on progress and timing of the food truck café. Our menu options are available for advance purchase at the time of check-out on the on-line reservation system or you can order in person.

Can I bring my cat?

We understand that the term "cat cafe" can seem deceiving. Unfortunately, the answer is no, we are not a "BYOC(at)" establishment. We are a space that cares for adoptable cats and we cannot allow cats from home to be brought into our space. It is in the best interest of your personal cat(s) and the cats under our care.

We are also unable to accept surrendered cats directly. In the sad event that you find yourself in this situation, we highly recommend finding a friend or family member who is able to take on the important role as pet parent or contact a local shelter. 

Are the cats adoptable?

Yes, they are! We partner with the Houston Humane Society to help kitties find their furrever homes. We process the adoptions on behalf of HHS. The adoption fee is $75 and you will need to complete this application. Once your application is approved, we'll arrange for a time for you to take home your new furrever friend!

If you'd like to support the Houston Humane Society, click here to volunteer. Once you're a volunteer, you can also opt to help at El Gato! Alternatively, you can donate to the Houston Humane Society here

If you have any questions not answered here, please email info@elgatocoffeehouse.com.